Privacy Policy

This Privacy Policy describes how The Scaffshop ("we," "us," or "our") collects, uses, and shares personal information when you use our website, which is hosted on the Shopify platform, and any related services. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect:

  1. Personal Information: When you browse our website or make a purchase, we collect certain personal information, such as your name, email address, shipping address, and payment information. We collect this information to process and fulfill your orders and to communicate with you regarding your purchases.

  2. Device Information: We collect certain information about the device you use to access our website, including your IP address, browser type, operating system, and referring URLs. This information is collected automatically through Google Analytics to analyze user behavior and improve our website's functionality.

  3. Cookies: Our website uses cookies, which are small data files stored on your device. Cookies help us enhance your browsing experience, remember your preferences, and provide personalized content. You can modify your browser settings to disable cookies, but please note that this may affect certain functionalities of our website.

How We Use Your Information:

  1. Order Processing: We use your personal information to process and fulfill your orders, including shipping, payment processing, and customer support.

  2. Communication: We may use your email address or phone number to communicate with you regarding your orders, provide updates, and respond to inquiries or customer service requests.

  3. Analytics and Improvements: We use Google Analytics to analyze user behavior, gather statistical information, and improve our website's performance, functionality, and user experience.

  4. Marketing and Promotions: With your consent, we may send you promotional emails or newsletters to inform you about new products, special offers, or upcoming events. You can opt-out of receiving marketing communications at any time by following the instructions provided in the emails or contacting us directly.

Data Sharing and Disclosure: We may share your personal information with third parties for the following purposes:

  1. Service Providers: We engage trusted third-party service providers, such as payment processors and shipping companies, to assist us in fulfilling orders and delivering services. These service providers are obligated to handle your information securely and only use it for the purposes specified by us.

  2. Legal Compliance: We may disclose your personal information if required by law or in response to valid legal requests, such as a court order or government inquiry.

Data Retention: We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Security: We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Updates to the Privacy Policy: We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our website after any modifications to the Privacy Policy will signify your acceptance of the changes.

Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the contact information provided on our website.

This Privacy Policy was last updated on 15/05/2023.